The best maintenance ticketing system for property managers

Tenants submit maintenance tickets via the web, mobile app or email. Management can reply and create work orders as needed.

Keep everyone on the same page

Residents and property managers can see the entire ticket history and communicate with efficiency.

  • Check off to-do items on each request
  • Create recurring tickets for repeat tasks

Ticket-based solution for communications

Tenants submit maintenance tickets via the web, mobile app or email. Management can reply and create work orders as needed.

– Auto assign tickets

Route tickets to the right person automatically by setting up a workflow based on ticket category and building.

– Permissions and Roles

Set different ticket response permissions for users according to their needs. Limit users to internal replies or to specific categories.

All the features you’ll need for maintenance support

  • Ticket-based support

Tenants can submit maintenance requests from the website, mobile app, app or email.

  • Task scheduler

Create tasks and events for your team to complete maintenance requests.

  • Internal communication

Communicate with your internal team on maintenance tickets.

  • QuickReplies™

Create and manage templates and canned messages for easier communication.

  • Push & email notifications

Never miss a ticket or a reply with timely notifications.

  • Work orders

Create, manage, and print work orders for your team and third-party providers.

  • Recurring tickets

Schedule daily, weekly, monthly, or annual tasks to be completed on time.

  • Access Granting

Tenants can specify dates and times when you can access their apartment.

  • Checklists

Asign a list of items to be done for a ticket, or choose from a pre-defined template.

Dedicated customer support

We pride ourselves on providing unparalleled support for property managers and tenants. Ask us about using the software, dealing with complicated payments, and anything property management related.

"We chose ManageGo because I had heard about the company from our peers, and they were all raving about the great features. We were not disappointed at all!"

– Adam Azulai, Spire Management

Give us a call:

212-300-7950

Trusted by thousands of property managers

We process millions of dollars in payments every month for some of the biggest real estate developers

newport_logo_transparent

Get started

Complete this form and we will reach out to you to schedule a demo of the ManageGo property management solution.

Are you a tenant? Click here to continue