Tenants submit maintenance tickets via the web, mobile app or email. Management can reply and create work orders as needed.
Keep everyone on the same page
Tenants submit maintenance tickets via the web, mobile app or email. Management can reply and create work orders as needed.
– Auto assign tickets
Route tickets to the right person automatically by setting up a workflow based on ticket category and building.
– Permissions and Roles
Set different ticket response permissions for users according to their needs. Limit users to internal replies or to specific categories.
All the features you’ll need for maintenance support
Tenants can submit maintenance requests from the website, mobile app, app or email.
Create tasks and events for your team to complete maintenance requests.
Communicate with your internal team on maintenance tickets.
Create and manage templates and canned messages for easier communication.
Never miss a ticket or a reply with timely notifications.
Create, manage, and print work orders for your team and third-party providers.
Schedule daily, weekly, monthly, or annual tasks to be completed on time.
Tenants can specify dates and times when you can access their apartment.
Asign a list of items to be done for a ticket, or choose from a pre-defined template.
We pride ourselves on providing unparalleled support for property managers and tenants. Ask us about using the software, dealing with complicated payments, and anything property management related.
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– Adam Azulai, Spire Management
Give us a call:
212-300-7950
We process millions of dollars in payments every month for some of the biggest real estate developers
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